Service

At your service

Panasonic at your service – always available to provide answers, tips and advice to you, the customer.

First-class service and round the clock support is nothing new to Panasonic. Right from the start, Konosuke Matsushita, the company founder, attached enormous importance to quality advice and excellent customer service, a principle that was to make him one of the most successful entrepreneurs of the 20th century. Today Panasonic Factory Solutions Europe (PFSE) continues this tradition, providing help 24 hours a day and 7 days a week. And, if necessary, a member of staff can be at the airport within three hours ready to fly to the aid of the customer. In addition to ongoing training for its own and its customers' staff, Panasonic Service is also involved in a continuous exchange of know-how. Panasonic sees its main objective not in selling products, but in solving problems and providing advice.

Service HotLine

Since continuous production is of high importance today, PFSE provides 7 days 24hours support. If you have any questions about the operation of the Panasonic Hotline please contact us.

Service Options

Maintenance, Training and Consulting - Panasonic offers comprehensive choice of value added services for its customers. These offers are made to increase your profitability through optimized implementation of your Panasonic FA equipment.